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Top Questions

What is PetFriendly?

What makes you so great?

What does "human proof" mean?

How does it work?

Do I have to sign a contract?

Where do you ship?

What products do you offer?

Where are your products made?

Do your products work?

Subscription & Service

Where can I find the tracking for my box?

How long does it take to get my first box?

Where can I find my order receipt?

How do I update my shipping address?

How do I update my payment information?

How do I add a product to my subscription?

How do I cancel?

Where can I find your privacy policy and terms & conditions?

Pets & Application

How do I add a pet?

How do I update my pet's weight or age?

How do I weigh my pet?

What happens if my pet's weight changes?

Where can I find information about your products?

I have multiple pets, how do I make sure they get the right treatment?

My pet loves your treats, how can I add more?

I used your flea and tick treatment, but I still see fleas!

My pet has sensitive skin, is it safe to use your flea & tick treatment?