Top Questions
What is PetFriendly?
What makes you so great?
What does "human proof" mean?
How does it work?
Do I have to sign a contract?
Where do you ship?
What products do you offer?
Where are your products made?
Do your products work?
Subscription & Service
Where can I find the tracking for my box?
How long does it take to get my first box?
Where can I find my order receipt?
How do I update my shipping address?
How do I update my payment information?
How do I add a product to my subscription?
How do I cancel?
Where can I find your privacy policy and terms & conditions?
Pets & Application
How do I add a pet?
How do I update my pet's weight or age?
How do I weigh my pet?
What happens if my pet's weight changes?
Where can I find information about your products?
I have multiple pets, how do I make sure they get the right treatment?
My pet loves your treats, how can I add more?
I used your flea and tick treatment, but I still see fleas!
My pet has sensitive skin, is it safe to use your flea & tick treatment?